Update: I received this comment from a reader from Serbia saying that the hiring agency had its contract with the cruise line canceled because it was charging recruits for a job: "AGENCY Service published false news in TELEGRAF newspapers , In order to hide behind their bad deeds The point is that the agency -Kouzon lost license , they have lost their license because they charge recruits for trainings , which the company ( Royal ) already paid to them ,,,,,,Also, they charge recruits for services 350Eur + training 120 Eur it is at least 450 Eur per recruit ,,, as well This is against the law to do in the Republic of Serbia ,,,, to make long story short ,,, they took money for too many recruits, and now they lost license ,, and they are not able anymore to send recruits to work for Royal,,, that is a problem,,, so they make false story and they are hiding behind ....Crew members from every country sue the company if they got injured, From Brasil, Agentila, USA, China and nobody got banned for that .......That is a false news, a thousand peoples from Balkan are waiting for a job because they paid to the agency for that, but they will not go because agency lost license ,,that ia all truth ,,,,,and And these are the bills that confirm that the agency collect money for services and training."